Learn More About Our Bulk Water Services
Brisbane, Gold Coast, South-East Queensland
JB's Water is happy to answer any questions you have about our water cartage and services throughout South-East Queensland. We have provided our most frequently asked questions below, but if you have any more questions, please contact us on 0438 719 438.
Frequently Asked Questions
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Can you provide spring water?
Yes, we can source spring water for you, but it will incur a higher cost than the town water we usually supply.
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What is the minimum amount of water you can deliver?
The minimum volume of water we deliver is 6000 litres. We can deliver less, but it will cost the same as 6000 litres as we're still required to fill the truck fully.
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Can you deliver half loads?
No, unfortunately, we don't do half loads. Local water regulations require us to fill our trucks completely.
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Will you pump out our water tanks?
No, we only supply water for fills. Tanks will need to be pre-emptied for our fill service.
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How far can you run hoses?
All of our trucks carry 90 metres of hose, allowing us to reach most areas with ease.
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Why are prices dearer in some areas?
The price of water includes travel to your destination and can be dearer in Brisbane and the Gold Coast. We charge the standard rate for the initial delivery, but subsequent loads are at local rates. We charge a standard rate within 30 km of our depot in Jimboomba, and the price increases for every 10 km beyond that 30 km radius.
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Is there anything I can do to make the delivery easier?
Yes. We ask that you ensure reasonable access to the site where the water is needed. This includes keeping driveways or thoroughfares free of debris and overhead obstacles and ensuring there is clear, safe access for our driver.
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What size water tank do I need?
The right water tank size depends on your property, household size, water usage, rainfall collection area, and intended use. Smaller tanks are suitable for gardens and supplementary water storage, while larger tanks are ideal for whole-house water supply, rural properties, farms, and commercial applications. Our team can help you choose the most suitable tank for your needs.
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What types of water tanks do you sell?
We supply a wide range of quality poly rainwater tanks, including round tanks, slimline tanks, rural tanks, and large-capacity storage tanks. Whether you need a compact tank for a suburban property or a high-capacity tank for acreage or commercial use, we can help you find the right solution.
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Are your water tanks suitable for drinking water?
Yes. Our poly water tanks are manufactured to Australian standards and are suitable for collecting and storing potable rainwater when installed and maintained correctly.
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Do you sell QTank water tanks?
Yes. JB's Water is an authorised seller of QTank water tanks, providing customers throughout South East Queensland with access to one of Queensland's leading manufacturers of poly rainwater tanks. QTank tanks are available in a range of sizes, colours, and configurations to suit residential, rural, commercial, and agricultural applications.
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What water tank sizes are available?
Water tank capacities range from compact tanks of around 1,000 litres through to large rural storage tanks exceeding 30,000 litres. Available sizes will depend on the style and application required.
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Can you fill my new water tank after delivery?
Absolutely, but it will depend on where you are located in South East Queensland. We deliver bulk water to Brisbane, Logan, Scenic Rim and the Gold Coast. If you are located outside out bulk water deliver service area, we can certainly put you in touch with our recommended bulk water supplier near you, for easy, reliable, long-term tank filling of your new water tank. If you are within our bulk water delivery range, one of the advantages of choosing JB's Water for your new water tank is that we can continue to supply your bulk water delivery to fill your new tank once it has been installed. We supply clean potable water suitable for residential, rural & commercial water storage.
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Do water tanks come in different colours?
Yes. Our water tanks are available in a wide range of colours designed to complement your home, shed, commercial building, or rural property. This allows your tank to blend seamlessly with existing structures and landscaping.
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How long do poly water tanks last?
High-quality poly water tanks are designed to withstand Australia's harsh climate and can provide decades of reliable performance when properly maintained. Many quality tanks are backed by manufacturer warranties for additional peace of mind.
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Can I use a water tank to reduce my water bills?
Yes. Harvesting rainwater can help reduce reliance on mains water for gardening, toilet flushing, laundry use, livestock watering, and other non-potable applications. Many homeowners also use rainwater systems to improve water security during dry periods.
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Do I need council approval for a water tank?
Requirements can vary depending on your local council, the tank size, location, and intended use. Our team can provide general guidance, but we recommend checking with your local authority regarding specific regulations.
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Can water tanks be installed on rural and acreage properties?
Yes. Water tanks are an excellent solution for rural homes, farms, equestrian properties, and acreage blocks where reliable water storage is essential. Large-capacity rural tanks can provide substantial water reserves for household, agricultural, and livestock use.
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Can you help me choose the right water tank?
Absolutely. We take the time to understand your property's requirements, available space, water usage, and budget before recommending a suitable tank. Whether you need a slimline tank for a residential property or a large rural water storage solution, we can help.
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Do you service Brisbane, Logan, Scenic Rim and the Gold Coast?
Yes. JB's Water supplies water tanks and bulk water solutions throughout South East Queensland, including Brisbane, Logan, Scenic Rim, Jimboomba, Beaudesert, Ipswich, the Gold Coast, and surrounding areas.
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Can I purchase pumps and accessories with my water tank?
Yes. Water tank packages can include pumps, fittings, accessories, filtration options, and other components required to complete your rainwater harvesting system.
Still have questions? Call 0438 719 438 to speak to our helpful water cartage team.


